All mail delivery services to Nepal are suspended

As advised by the postal administration of Nepal, all mail delivery services to Nepal are suspended with immediate effect until further notice, due to severe infrastructure damage affecting postal operations.
Speedpost & e-Express+: e-Commerce Power-up

From now until 10 October 2025, send Speedpost or e-Express+ items to 15 selected potential destinations and enjoy a 15% postage discount! For details, please click here.
Rollout of Tung Chung Municipal Services Building iPostal Station

Tung Chung Municipal Services Building iPostal Station (PLTCM) will commence operation on 28 August 2025 (Thursday). Starting from the same day, senders can designate any of the iPostal Station above as the collection point for their EC-Get, Local Parcel and Local Courier Post items through the EC-Ship or Post Now platform.

Details of Tung Chung Municipal Services Building iPostal Station are as follows:
Address: 1/F, Tung Chung Municipal Services Building, 39 Man Tung Road, Tung Chung (near the entrance of Sports Centre)
Operating Hours: 7:00 am – 11:00 pm (Mondays to Sundays and Public Holidays)
Postage Adjustment for Local CourierPost Service

The postage rates of Local CourierPost service have been revised from 30 May 2025. Please click here for details.
Suspends the postal services containing goods to the US

The acceptance of all postal items (including Speedpost) containing goods destined to the US is suspended. Other postal items containing documents only without goods will not be affected.
Suspension of postal services to Israel, Iran and Iraq

Due to the events in the region, Hongkong Post has suspended all postal services to Israel, Iran and Iraq with immediate effect until further notice.
Update on Postal services to Canada

As advised by the postal administration of Canada, serious delays can be expected due to a mail backlog arising from a previous postal workers’ strike.
Submit electronic customs declaration

Effective from December 4, 2024, the European Union (EU), Switzerland and Norway have implemented a new security and safety programme requiring all inbound and transit mails containing goods to undergo preliminary pre-departure customs assessment at the origin of posting. Please submit accurate electronic customs declaration for the customs assessment. Posting information should be provided in English and numbers only, without adding any punctuation marks.

Senders are required to provide a local mobile phone number or email address that can receive SMS messages or emails issued by Hongkong Post on the request by destinations or relevant customs authorities related to customs clearance of the mail items. Senders shall check your SMS messages or emails for 1 to 2 days upon posting and take follow up action if required. Hongkong Post will not embed hyperlinks in the related SMS messages or emails requesting for any personal information. Members of the public could contact Hongkong Post enquiry hotline 2921 2222 direct if they have any doubts on the SMS messages or emails received. For details, please click here.

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