Suspends the postal services containing goods to the US

The acceptance of all postal items (including Speedpost) containing goods destined to the US is suspended. Other postal items containing documents only without goods will not be affected.
Resumption of Speedpost service to Bahrain, Latvia, Mexico and Tunisia

With the gradual scaling up of air freight capacity and the provision of transit assistance by other postal administrations, Hongkong Post has resumed Speedpost Service to Bahrain, Latvia, Mexico and Tunisia from 24 January 2025.
Update on Postal services to France

As advised by the postal administration of France, due to the impact of hurricane, mail delivery services to Mayotte with postcodes 976xx are suspended.
Update on Postal services to Canada

As advised by the postal administration of Canada, serious delays can be expected due to a mail backlog arising from a previous postal workers’ strike.
Submit electronic customs declaration

Effective from December 4, 2024, the European Union (EU), Switzerland and Norway have implemented a new security and safety programme requiring all inbound and transit mails containing goods to undergo preliminary pre-departure customs assessment at the origin of posting. Please submit accurate electronic customs declaration for the customs assessment. Posting information should be provided in English and numbers only, without adding any punctuation marks.

Senders are required to provide a local mobile phone number or email address that can receive SMS messages or emails issued by Hongkong Post on the request by destinations or relevant customs authorities related to customs clearance of the mail items. Senders shall check your SMS messages or emails for 1 to 2 days upon posting and take follow up action if required. Hongkong Post will not embed hyperlinks in the related SMS messages or emails requesting for any personal information. Members of the public could contact Hongkong Post enquiry hotline 2921 2222 direct if they have any doubts on the SMS messages or emails received. For details, please click here.
Resumption of Speedpost Service to Lebanon, Mariana Islands, Marshall Islands, Puerto Rico, Samoa (United States of America Territory) and Virgin Islands of United States of America

With the gradual scaling up of air freight capacity and provision of transit assistance by other postal administrations, Hongkong Post has resumed Speedpost service to Lebanon, Mariana Islands, Marshall Islands, Puerto Rico, Samoa (United States of America Territory) and Virgin Islands of United States of America from 24 September 2024.
Resumption of Speedpost Service to Chile, Morocco, and Pakistan

With the gradual scaling up of air freight capacity and provision of transit assistance by other postal administrations, Hongkong Post have resumed Speedpost service to Chile, Morocco, and Pakistan from 27 June. Please refer to News for details.
Submit electronic customs declaration

Effective from March 1, 2023, the European Union (EU), Switzerland and Norway have implemented a new security and safety programme requiring all inbound and transit air mails containing goods to undergo preliminary pre-departure customs assessment at the origin of posting. Please submit accurate electronic customs declaration for the customs assessment. Posting information should be provided in English and numbers only, without adding any punctuation marks.

Senders are required to provide a local mobile phone number or email address that can receive SMS messages or emails issued by Hongkong Post on the request by destinations or relevant customs authorities related to customs clearance of the mail items. Senders shall check your SMS messages or emails for 1 to 2 days upon posting and take follow up action if required. Hongkong Post will not embed hyperlinks in the related SMS messages or emails requesting for any personal information. Members of the public could contact Hongkong Post enquiry hotline 2921 2222 direct if they have any doubts on the SMS messages or emails received. For details, please click here.

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